Privacy Policy
Overview
Teido is a proprietary registered with New York State Department of State, Empire State Plaza, 99 Washington Avenue, NY 12231, USA. Teido does not collect personal data unless you opt to share it. We may collect and process Personal Information when you visit our website or interact with our content, when you message us, or when you become a customer.
The policy together with our Terms and Conditions constitutes the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, you are accepting and consenting to the practices described in this privacy policy.
This policy may change from time to time. Additional information from individuals and companies entered through the licensing or product enquiry process will be processed in accordance with our policy on website, in addition to specifics outlined in the agreement between the parties.
Information you provide us
We may provide you information about us by filling in forms on our website or by corresponding with us by phone, e-mail, or otherwise. This includes information you provide when you submit a question to us, request a callback, register for a product trial or service launch, agree to financial or commercial terms, or otherwise interact with us.
The information you give us may include your name, address, email, phone number, financial and other information about your job, position, employer, e-mail phone number, contact details and other information that you provide about your business, region of operation and intended use, and any other information that demonstrates a legitimate interest in our products and services.
By submitting this application, you confirm that you are authorised and have the necessary consents to disclose the personal data quoted in the application to us. We shall not be liable for any claim brought by any individuals arising from your submission, including the misuse of any personal data submitted by you.
Information we collect about you
Every time you visit our website, we may automatically collect the following information:
- technical information, including the Internet Protocol (IP) address used to connect your device to the internet, your login information, browser type and version, time zone setting, operating system and platform;
- information regarding your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products and services you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
Use of the received and collected information
We may use the information about you in the following ways.
Information you provide to us.
We may use this information:
- to evaluate your application for materials or our services;
- to carry out our obligations arising from any contract concluded between you and us and to provide you with the information, products and services that you request from us;
- to enable fraud protection and risk management processes, such as checking third party sanctions lists and other databases to ensure that you are eligible to receive our services;
- to comply with our legal compliance obligations;
- to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you with information about other products or services that may interest you;
- to inform you about changes to our services; and
- to ensure that the content of our website is presented in the most convenient manner for you and for your device.
Information we collect about you.
We will use this information:
- to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our website to ensure that its content is presented in the most convenient manner for you and for your device;
- as part of our efforts to keep our website safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
- to make suggestions and recommendations to you and other visitors of our website about products or services that may interest you or them.
Disclosure of your information
We may share your personal data with any member of our group, which means our affiliated companies, our subsidiaries, our ultimate parent and its subsidiaries.
We may share your personal data with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- Advertisers and advertising networks that need the data to select and serve relevant adverts to you and others;
- Analytics and search engine providers that assist us in the improvement and optimisation of our site;
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Teido Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Teido Ltd, our clients, business partners, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Storage of personal data
All received technical, physical, and administrative security measures designed to provide reasonable protection for your personal data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorisation controls. While we are committed to securing our systems and services, we are not responsible for any breach of security caused by you or by an unauthorised third party. We take reasonable steps to ensure the processing of your password(s) and account profile registration information used by you, but you should be aware that there is no infallible method of transmitting information over the internet or storing it electronically. We are not responsible for protecting any personal data that you have made available to anyone other than ourselves.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@teido.com.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
You have the right to access information held about you. Your right of access can be exercised in accordance with the applicable legislation. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. Your continued use of our website after any changes to this Privacy Policy will indicate your acceptance of such changes.
Contact
If you have any questions regarding our privacy policy, please do not hesitate to address them to support@teido.com.